CMAT Family Therapy Services Privacy Policy
Introduction
At CMAT Family Therapy Services Ltd., we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you engage with our services, book appointments, or purchase and download products through our website.
Information We Collect
We may collect the following types of information from you:
- Personal Information: Name, contact details (email, phone number), address, and payment information.
- Demographic Information: Age, gender, and other relevant data for tailoring services.
- Health Information: Details related to your mental and physical health, as required for therapy services.
- Technical Information: IP address, browser type, and usage data are collected via cookies when you visit our website.
How We Use Your Information
The information we collect is used to:
- Provide Services: To schedule and manage appointments, deliver therapy sessions, and offer related services.
- Process Transactions: To facilitate payment for services, products, or training sessions.
- Communicate with You: Send confirmations, reminders, and updates about your appointments or purchases.
- Improve Services: To analyze feedback and usage data to enhance our offerings.
- Compliance: To comply with legal and regulatory requirements.
Sharing of Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party providers who assist with payment processing, data storage, or IT services.
- Legal Authorities: If required by law or in response to legal processes, to protect our rights or the safety of others.
Security Measures
We take the security of your information seriously and implement appropriate physical, electronic, and managerial procedures to safeguard it. This includes:
- Encryption: Secure processing of payment information.
- Access Controls: Limiting access to personal information to authorized personnel only.
- Regular Audits: Conduct regular security reviews and updates.
Your Rights
You have the right to:
- Access and Correction: Request access to your personal information and correct any inaccuracies.
- Opt-Out: Unsubscribe from marketing communications or choose not to provide certain information.
- Data Deletion: Request the deletion of your data, subject to legal or contractual obligations.
Cookies and Tracking
Our website uses cookies to enhance your experience. Cookies collect technical information to remember your preferences and improve site functionality. You can disable cookies through your browser settings, but this may affect the usability of our website.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
CMAT Family Therapy Services Ltd.
KG 65, Inganji Village, Bibare Cell, Kimironko Sector,
Gasabo District, Kigali City, Rwanda.
Phone: +250 798 662 801
Email: cmat.familytherapyservices@gmail.com
By using our services, booking appointments, or purchasing products, you consent to the terms of this Privacy Policy.